Nowe

> Subject: [Request Tracker (RT) #7110377] [Ban appeal] I quit.
> From: support@aeriagames.com
> To: edwardvandamas@live.com
> Date: Mon, 30 Jan 2012 21:42:35 -0500
>
> Hello nowemaster,
>
> Thank you for contacting us regarding your account suspension. The suspensions
> were put in place because your account was detected logging in from an IP known
> for fraud. We checked the geographic location of this IP and it is a great
> distance from your home IP address. This is an indicator that your account had
> been hacked. The suspension was put in place to prevent hackers from accessing
> your account.
>
> If you wish to reactivate your account please reply to this message with an
> email address not attached to any other Aeria account. We will attach this new
> email to your Aeria account. This will help serve as a safeguard against being
> compromised in the future as most hacks rely on email information. Also, when
> your account is reactivated please choose a password that has never been used
> before.
>
> We thank you for your understanding and we apologize for the inconvenience.
>
> Regards,
>
> The Grand Fantasia Team
>
>
> --
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>
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>
> Aeria Games will Never Ask for your Password. Please do not ever give it out.
>
> To respond to this ticket, simply hit reply (you do not need to use the web form to make a new ticket)

Do you mean hacked, or cracked? If the former, I see no reason to reactivate the account because of aeria's lack of security, if the later, I still see no reason to reactivate the account. If Aeria cannot prevent information such as user passwords (I have reset mine more than 3 times now) from being obtained by third parties without permission, then I have no interest in continuing business with you.

Thank you and good day,
-Priest Rezo